Entries by m.a.collins

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The Five Flaws of the Break-Fix Approach to IT

Some business owners view their IT infrastructure like they do their plumbing or HVAC maintenance – they prefer only to pay to fix problems as they manifest.  There’s nothing wrong with plumbing or HVAC companies.  They are some of our best customers.  However, the comparison is severely flawed, mainly because plumbing and HVAC systems are […]